Política de envío

We cannot issue store credit for a lost/stolen/etc. package. Please pay the additional cost for insurance on your package if this is a concern of you- that way, we can file a claim with USPS for them to credit you for the lost/stolen package.

You must purchase insurance to be able to file a claim through USPS and be credited (by USPS) in the event your package ends up lost, stolen, damaged, etc.

From experience- USPS will not credit you without insurance on your package. Any orders shipped by PRIORITY includes up to $100 (sometimes $200 depending on the order) in insurance. 

*The insurance included in the price for shipping in our R+R shipping rates at checkout will cover packages valued up to $100 (sometimes $200). If you'd like to purchase additional insurance coverage, email us at support@romanandriley.com PRIOR to placing your order. *

All orders ship from our storefront based in Tumwater, WA within 1-3 business days.

This does not include shipping time for when you will receive your order.

Shipping time will vary from location to location- this is also based off of the speed of the mail carrier. Once your package leaves my hands I am no longer in control.